If you're participating in the Retail Program this AEP, preparation is key. Taking a few simple steps before your first shift can help you build confidence, create strong store relationships, and maximize every opportunity throughout the season.
- Introduce yourself to store leadership and confirm your table location.
- Verify that your Ready-to-Sell status is active before your first shift.
- Set and share your retail schedule.
- Stock your table with approved materials and supplies.
- Familiarize yourself with the pharmacy and Vision Center.
- Become comfortable with the store environment to better connect with customers and answer questions.
Most importantly, commit to consistent coverage. Consistent attendance helps increase visibility and opportunities to connect with customers throughout AEP. By showing up prepared and professional, you'll be well-positioned to support consumers and make this your best AEP yet.